How do I post to a YSM calendar?
Nearly all websites within the Yale School of Medicine have a department calendar. Some departments (such as the Child Study Center) have several calendars for different functions (such as Grand Rounds, Autism Program, Internal ONLY, etc). Click here to watch a video that shows you in detail how to post an event to the School of Medicine main event calendar, as well as to other organization's calendars at the school. The video takes you through various features and available options.
How do I get IT help?
Mark Lazarus is the Child Study Center’s Desktop Support Technician (DSP). The process for getting help is as follows (under no circumstances should you be contacting the DSP directly):
Call the Help Desk FIRST for all general issues at 230-432-9000 or 203-785-3200. The Help Desk is open from 7:00 a.m. to 6:00 p.m. Monday through Friday. If the Help Desk is unable to help you remotely (the technician will usually remotely log in to your computer after you give permission), the Help Desk technician will submit a ticket that will be routed to our DSP.
For other, more routine services, such as new computer set up, you may email firstname.lastname@example.org. A ticket will be created and the request will be routed to our DSP. The following information must be included in the email:
Full Name and Net ID of user
Location of device
Any specific instructions (contact before coming, come on a specific date or time, etc.)