FAQs

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Mark Lazarus is the Child Study Center’s Desktop Support Technician (DSP).  The process for getting help is as follows (under no circumstances should you be contacting the DSP directly):

Call the Help Desk FIRST for all general issues at 230-432-9000 or 203-785-3200.  The Help Desk is open from 7:00 a.m. to 6:00 p.m. Monday through Friday.  If the Help Desk is unable to help you remotely (the technician will usually remotely log in to your computer after you give permission), the Help Desk technician will submit a ticket that will be routed to our DSP. 

For other, more routine services, such as new computer set up, you may email itsteam3@yale.edu.  A ticket will be created and the request will be routed to our DSP.  The following information must be included in the email:

Full Name and Net ID of user

Service requested

Location of device

Any specific instructions (contact before coming, come on a specific date or time, etc.)

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Nearly all websites within the Yale School of Medicine have a department calendar.  Some departments (such as the Child Study Center) have several calendars for different functions (such as Grand Rounds, Autism Program, Internal ONLY, etc). Click here to watch a video that shows you in detail how to post an event to the School of Medicine main event calendar, as well as to other organization's calendars at the school. The video takes you through various features and available options.collapse
www.yale.edu/portal In the My Yale box Click on My Pay and Info linkcollapse
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To edit your Faculty profile go to: http://profile.yale.edu/profile_home/page.asp

Choose Edit Your Profile(from the line beneath Faculty Profile Project ) you will need to log in.  

From there you will be able to add an assitant - Assistants- click on+ add an assistant

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Universal Waste & Used Electronics

Universal Waste is handled by the Office of Environmental Health & Safety (EHS)

Request a pick up for your Universal Waste items here.

What to Recycle as Universal Waste:

Includes:

§computers

§monitors, keyboards, mice, scanners, & printers

§radios & televisions

§VCRs & camcorders

§CD, DVD, & mp3 players

§telephones & cell phones

§lead acid, lithium, rechargeable, & button batteries

§fluorescent bulbs (long & CFLs)

The following items are NOT Universal Waste, no EHS pick up required:

§no microwaves

§no refrigerators

§no toasters

§no paper shredders

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